Are you a motivated, organized, and people-oriented professional looking for an exciting career in the hospitality sector? Hollywoodbets, one of South Africa’s leading sports betting and entertainment companies, is inviting applications for a Receptionist (Front Office) position. This is a fantastic opportunity for individuals seeking to build a rewarding career in hospitality, customer service, and administration. The position is open until 4 December 2025, so interested candidates should act quickly.
In this guide, we’ll cover everything you need to know about the role, the requirements, key responsibilities, benefits, and how to submit a competitive application.
About Hollywoodbets
Hollywoodbets is a prominent South African brand known for its sports betting, entertainment, and hospitality offerings. Over the years, the company has grown exponentially, combining innovation, technology, and a strong customer service ethos to provide top-tier experiences for its clients. Hollywoodbets is recognized not only for its business achievements but also for investing in its employees’ development, making it a desirable place to work in South Africa’s competitive hospitality sector.
The Receptionist role is crucial for maintaining the company’s reputation for excellent customer service. This position places you at the forefront of the organization, ensuring visitors, clients, and staff experience a professional and welcoming environment.
Role Overview: Receptionist – Front Office
As a Receptionist at Hollywoodbets, you will be the first point of contact for clients, visitors, and staff. Your main goal will be to provide exceptional customer service while performing administrative duties that support the smooth operation of the hospitality and front-office functions.
The role requires a combination of strong interpersonal skills, administrative competence, and the ability to manage multiple tasks efficiently. A successful receptionist must be friendly, approachable, and professional at all times.
Key Responsibilities
The Receptionist’s duties at Hollywoodbets include, but are not limited to:
- Customer Service
- Greet clients, visitors, and staff in a professional and welcoming manner.
- Answer incoming calls promptly and direct them to the appropriate personnel or department.
- Assist clients with inquiries and resolve complaints effectively and politely.
- Front Desk Operations
- Manage the reception area to ensure it is tidy, organized, and presentable at all times.
- Handle bookings, appointments, and front-office scheduling.
- Ensure security procedures are followed, including visitor registration and access control.
- Administrative Support
- Maintain records, files, and databases accurately.
- Process mail, deliveries, and messages efficiently.
- Assist in preparing reports, documents, and correspondence as needed.
- Communication and Coordination
- Liaise effectively with other departments, ensuring smooth workflow and information flow.
- Coordinate meeting room bookings and prepare facilities for client meetings.
- Support team members with administrative tasks and customer service as required.
Minimum Requirements
To qualify for this exciting role, candidates must meet the following criteria:
- Educational Qualifications: Minimum Grade 12 / Matric certificate.
- Experience: Previous experience in hospitality, customer service, or front-office roles is preferred.
- Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to work in a team.
- Basic administrative and computer skills (MS Office, email, scheduling software).
- Professional Attributes:
- Punctual, organized, and detail-oriented.
- Friendly and approachable demeanor.
- Ability to handle multiple tasks in a fast-paced environment.
Candidates with additional training in hospitality, customer relations, or office administration will have a competitive edge.
Why Work at Hollywoodbets?
Hollywoodbets offers a dynamic, rewarding, and professional work environment. The company values its employees and provides opportunities for personal and professional growth. Key benefits of working with Hollywoodbets include:
- Exposure to a high-volume, client-facing hospitality environment.
- Opportunities to advance within the company through training and development programs.
- A supportive and professional work culture emphasizing teamwork and excellence.
- Practical experience in both administrative and hospitality operations, ideal for long-term career development.
Working as a Receptionist at Hollywoodbets is not just a job; it’s a chance to build a career in hospitality, gain valuable skills, and network with industry professionals.
How to Apply
Interested applicants must submit their applications before the closing date: 4 December 2025. To increase your chances of being shortlisted:
- Prepare a Professional CV
- Highlight your education, experience, and relevant skills.
- Include references from previous employers if available.
- Write a Compelling Cover Letter
- Clearly explain why you are the ideal candidate for the role.
- Emphasize your customer service experience and organizational skills.
- Express enthusiasm for joining Hollywoodbets and contributing to its hospitality team.
- Submit Your Application
- Applications should be submitted via the company’s official careers portal or the email provided in the job advert.
- Ensure all documents are correctly formatted (PDF recommended) and error-free.
Tips for a Successful Application
- Apply early to avoid missing the deadline.
- Customize your CV and cover letter to highlight relevant skills and experience.
- Show professionalism in your communication — email addresses and subject lines should be clear and concise.
- Prepare for potential interviews by practicing customer service scenarios and demonstrating knowledge of the hospitality industry.
Conclusion
The Receptionist (Front Office) role at Hollywoodbets is an excellent opportunity for candidates seeking to start or grow a career in the hospitality industry. With a closing date of 4 December 2025, this position provides a platform to gain hands-on experience, develop key skills, and work in a professional, client-focused environment.